Testimonials

I have been very pleased with the services I, my staff and my company have received from Innovative Management Alternatives, LLC. I met several times with Susan and Stephanie in 2021 to review and understand IMA’s services, contracts and fees. Everything was transparent and well presented.

Stephanie has been very accessible and responsive. If she did not have an immediate answer, the question was researched and explained within a day or two of asking.

In addition to the billing service, they have assisted in contracting, credentialing and updating CAQH. The added value of easy access to their many years of professional experience has been great.

I referred physician practices, my friends and colleagues, to their company. They are both very happy with the services and care.

I have subsequently retired. Stephanie advised, guided and assisted with the final collections, patient reimbursements and disenrollment’s from insurances. And other issues I had not considered. She and IMA are a very good asset and good value to any medical practice.

IMA has been a great business partner – I have worked with them over the past 20 years – with experience with them from a 20 plus member multi-specialty group to currently a single-member solo practice. As a physician, I greatly appreciate their work and expertise to help offload the billing and business issues of the practice and allow me to focus on being a clinician.  I greatly appreciate the personal attention and focus on my practice and needs that IMA provides.  I highly recommend, without reservation, this company to any practitioner wanting excellence in billing and management services.

We have been extremely pleased with the service provided by IMA. Their team is efficient, professional, and highly knowledgeable, consistently demonstrating a strong understanding of medical billing and revenue cycle management. They are responsive, reliable, and always available to assist our team whenever questions or issues arise. Their attention to detail and proactive approach have helped streamline our billing processes and improve overall efficiency. We value our partnership and highly recommend their services to any healthcare organization seeking a dependable and experienced billing team.

IMA has been an invaluable partner to our practice. Before we even became a client, Stephanie Tauti, Chief Operating Officer, took the time to guide us through a complex and challenging billing situation, providing clarity and direction when we needed it most.

Since partnering with IMA, their team has consistently demonstrated exceptional professionalism, responsiveness, and dedication. They proactively identify and address issues, often before they become larger concerns, and are always available to answer questions and provide support in a timely manner.

Every member of the IMA team we have had the pleasure of working with has been knowledgeable, personable, and genuinely committed to our success. Their expertise and partnership have played a significant role in helping our practice grow and thrive. We are grateful for their ongoing support and highly recommend IMA to any organization seeking a reliable and results-driven billing partner.

Finding a company that combines expertise, professionalism, responsiveness, and genuine care is rare. Finding one that feels like family is even rarer. That is exactly what we found in Innovative Management Alternatives (IMA).

From the very beginning, IMA has been an invaluable partner to Behavioral Consultant Solutions. Their team helped us build and strengthen our provider network while expertly guiding us through every challenge along the way. Their ability to anticipate risks, provide solutions, and manage complex processes with precision has made a tremendous impact on our success.

The IMA team is knowledgeable, efficient, and deeply committed to the organizations they serve. More importantly, they genuinely care about their clients and consistently go above and beyond to ensure positive outcomes.

We highly recommend Innovative Management Alternatives to any organization seeking a trusted healthcare management partner. Their professionalism, expertise, and dedication are second to none.

Most importantly, what started as a business relationship has grown into something much more; they have become an extension of our team and, in many ways, feel like family.