Symptoms

• Days in A/R greater than 60
• Percentage of A/R over 120 days greater than 20%
• Increasing A/R without increases in patient counts and charges
• Increase in charges, increase in contractual adjustments, revenue remains stagnant
• Excessive timely filing adjustments
• Deposits do not match payments posted.
• Increase in accounts turned to the collection agency
• Historical data analysis not available or unobtainable
• Credit balances exceed 3% of total A/R
• Collection percentage greater than 100%